Payment & Shipping
FREE (standard) shipping can be selected & applied to any order which reaches: US$50 , AU$65 , HK$388 or above.
Making your purchase simple and straight forward!
Simply browse through our products on our e-Shop. When you see the item you wish to order, type in your requested quantity, and then click on "Add To Cart". When you are ready for check-out, just LOGIN to continue the next step, or REGISTER if you are a first-time customer. After that, just complete the process by typing in your shipping and payment information. And we will get your order shipped as soon as possible. That's it!
Forms of payment
Khemist Online accepts PayPal™, major credit cards, OR bank transfer (applicable to customers in Hong Kong only) as the only form of payment.
Once you have paid and your payment details are verified by the PayPal™ / credit card centre, your order will be processed immediately. We will then pack your order and deliver it to you.
Your purchase with PayPal™ payment is safe and protected!!! Please click here to see more details
Pricing
Product prices listed are current however are subject to change without advanced notice.
Depending on the selected currency by each of our customer, all prices on this website are shown and processed in either 1). US Dollars (USD), 2). Australian Dollars (AUD), OR 3). HK Dollars (HKD) ONLY.
All orders are acknowledged at current pricing. We will bill at price in effect at time of the payment confirmed.
Shipping & Tax Policy
Purchase items will be shipped out (Monday to Friday, excluding Saturday, Sunday, and official public holidays) immediately upon order payment is confirmed. If an order is placed after midday, there is a possibility that it will be sent the following day. In addition, orders placed on Friday after 14:00, Saturday, Sunday or official public holidays will be processed and sent out on the next working day. Depending of the total weight per order, and the exact delivery address that we received from each customer, the amount of delivery fee will be indicated at the time of checkout, and will be charged for any order below US$50 (OR AU$65; HK$388) respectively. Free shipping service is only available in Hong Kong & major countries world-wide (may required for surcharges in remote and outlying areas & countries).
As the charges vary around the world, Khemist Inc. is not responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods per each order. If customs fees/charges are refused at the time of delivery, the order will be returned and the paid shipment costs will not be refundable.
Delivery Time*
STANDARD SHIPPING:
Zone 1 4–12 working days
[i.e. Brunie, India, Indonesia, Korea (South), Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam]
Zone 2 6–16 working days[i.e. Australia, Belgium, Canada, Denmark, Finland, France, Germany, Italy, Japan, Netherlands, New Zealand, Spain, Sweden, Switzerland, United Kingdom, U.S.A]
To CHINA:
[Generally: 5–12 working days]
To Hong Kong 1–4 working days
[A flat rate of shipping fee "US$4.5" (HK$35) will be charged for any single order less than "US$50" (HK$388) in total]
PRIORITY SHIPPING:
Australia
3–8 working days
Netherlands
4–9 working days
Brunei
3–6 working days
New Zealand
3–8 working days
Canada
3–8 working days
Philippines
3–8 working days
France
3–8 working days
Singapore
1–4 working days
Germany
4–9 working days
Spain
3–8 working days
India
3–9 working days
Taiwan
2–5 working days
Indonesia
3–9 working days
Thailand
3–5 working days
Japan
3–5 working days
Vietnam
3–7 working days
Korea, South
3–5 working days
U.K.
3–8 working days
Malaysia
3–5 working days
U.S.A
3–8 working days
Please contact us cs@khemist.online to find out more about the delivery time for other regions.
*Depending on the final destination of the delivery address & the process at each stage of custom clearances, the actual delivery time may vary and therefore Khemist inc. takes no responsibility for that.
Khemist reserves the right to refuse any Order. In such case, we will notify you as soon as reasonably practicable and refund to you any payment in full.
All products available on the Site, and any samples thereof we may provide to you, are for personal use and gifting only. You may not sell or resell any of the products or services, or samples thereof, you purchase or otherwise receive from us. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. Khemist also reserves the right to take legal action against unauthorised and unofficial sale of our products.
No bonus point will be entitled for online purchase.
Purchases are couriered within the regions/countries that Khemist are capable to ship and handle only.
PO Box address is not accepted.
General order deliveries will be made between 9am - 5pm from Monday to Friday, therefore a business delivery address is preferred.
Khemist will not verify the recipient’s identity and bears no responsibility for this.
All claims for shortages must be reported to customer service within 2-days of your receive of delivery.